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Christina is a lively and enthusiastic trainer, whose presentations are characterised by their clarity, humour, their numerous examples drawn from her business as well as personal experience. She graduated from Lancaster University with a B.Sc. (Hons) degree in Marketing. During that time, she became involved in a Market Research project for the National Health Service Authority in Liverpool. |
| In 1993, she completed a Master's degree in organisational Analysis and Behaviour, where she looked at the human aspect of the organisation in the change process. Christina joined PeopleAchieve in 1996 and spent six months preparing the presentation of PeopleAchieve programmes. She specialises in customer service processes and culture change processes, particularly in the area of dealing with customer complaints (policies, procedures, attitude and behaviour). She is also a specialist in organisational communication and managing relationships and people within the organisation. She is a facilitator in resolving problems, generating ideas and innovative thinking skills in a variety of organisations. Through consultancy, she provides solutions to businesses for enhancing human effectiveness. She has been involved in projects in a number of multi-national companies including: Reuters, NCR, Lombard Natwest Bank, The Federal Bank of the Middle East, Grome Mesma, Inchcape, TNT Express Worldwide, Le Meridien, Libra Group of Companies, Toyota, A.C.Nielsen Amer, Woolworth Group, Cyprus Oils Refinery, Multichoice, Toyota, Coca-Cola, Marks & Spencer and Nest Investment. Her experience also includes being a guest speaker in conferences in Cyprus, Dubai and Denmark. Born and bred in Cyprus, Christina has lived both in Cyprus and the U.K. During her time in London, she became involved in the set-up and operation of cafés in Central London, which was a family-owned business. This gave her extensive experience in the catering business. |
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