Why needed

It is now widely accepted that the success of any organisation, depends very much so on the continuous development and improvement of its employees’ abilities and competencies. This improvement is much more effective when it is carried out in a planned and structured manner ie, through a ‘Performance Review System’.

Properly designed and implemented Performance Appraisal systems have delivered major benefits to organisations. In a strategic context, they are excellent tools for improving staff performance, succession planning and rewarding good performers.

What the programme will cover

• The case for Performance Appraisals. Why have them.
• 5 steps of an effective Performance Appraisal system
• Success factors and constraints
• Rating scales
• Preparation by the Appraisee and the Appraiser
• Conducting the performance review
• Appraiser behaviour for maximum results
• Giving and Receiving Positive & Negative feedback
• Assisting poor performing staff to improve
• Objective setting and action planning

What is accomplished:

As a result of the programme individuals will be better able to:

• Appreciate the importance of developing employees on a company and personal level
• Become aware of the main structure of Performance Appraisal systems
• Decide the parameters of such a system to suit their own business
• Better prepare for the performance review
• Coach employees to overcome difficulties
• Set and layout action plans to achieving goals
• Use feedback techniques to achieve a positive result at the performance review
• Adopt a supportive approach that will encourage personal development
• Decide the correct management style for each employee
• Become aware of how a Performance Appraisal system can be linked into a wider Performance Management system and ultimately the ‘Balanced Score Card system’.