Ms Elena Tanou, Vice President of Top Kinisis Travel PLC

Today people are talking about putting in more effort, to achieve the same results as the past. Manage the stress that this creates.

Create your goals in a way that will ensure your success

Adapt your leadership style to the situation

Practical steps to enhance the performance of your Sales Team

Vital insights to boost performance

Bring your customers closer to you

Managers share their views on trust

Boost sales by improving on the fundamentals

Build partnerships with your clients

Professional Presence at Exhibitions

Culture an often overlooked part of mergers that can have radical impact

The E. stands for Effective Processes and Systems to achieve success

Get ready for 2009

Delivering service that has a positive emotional impact on customers creates a competitive advantage but also stress for employees

Use project management to deliver quality work on time and within budget 

Grow sales by contacting more new clients

How to create training that can be remembered and implemented

Continuing with the A.C.H.I.E.V.E model for excellence Peter Andreou looks at some techniques that build effective relationships

We interview Mr Dickran Ouzounian, Managing Director of Dickran Ouzounian & Co. Ltd. to find out how Toyota maintains its high standards of customer service and quality.

We spoke with Mr Minos Charalambous, the Executive Vice President to find out how they drove the necessary changes in the last three years, to achieve outstanding success today.

Continuing with the A.C.H.I.E.V.E model for excellence Peter Andreou looks at some techniques that strengthen trust

Tips to make meetings more productive

You can boost the achievement of your team by using these quick tips on performance appraisals

In this edition of our newsletter Peter Andreou takes the first step in expanding the unique model for success- A.C.H.I.E.V.E.

For an overview of the model please refer to the previous edition of the newsletter

Mr Alkis Matsis is the Managing Director of ACS, an organisation that has experienced tremendous growth and development in the past few years. In this interview, Mr Matsis shares with us, some of the reasons for this success.

Well not yet. You still have to order the dated sets for your Time Manager. If you order your Dated Sets for 2006 before the 1st of November 2005, you save up to £8.00.

Complete Dated Sets 2006 consist of:

• Diary 2006-2007
• Dated Weekly Plans
• Dated Daily Plans
• Annual Overview

The original or compact dated set is reduced from £30 to £25
The A5 dated set is reduced from £37 to £29

• When interrupted ask yourself, what is more important, the task your are working on, or the interruption.
  
• Keep a task list on your desk, so you can focus on what you should be doing
  
• Keep the interruption short and to the point, by asking “What can I do for you?” and “By when.”
  
• Keep a record of who interrupts you. There may be a pattern.
  
• Be assertive. Tell people you have a deadline or are under pressure.
  
• Stand up while talking.
  
• Suggest another time, to talk, which is more convenient for you.
  
• Go to them- that way you can leave, when you want.

Golf and Business have long been happy bedfellows and with a moment’s thought it’s easy to understand why the golf course is such a convenient place to meet and discuss commerce as well as the pleasures of golf as a game.

Hi, everyone!

I would like to introduce myself as a new team member of PeopleAchieve.  My name is Xenia Soteriou and I was born in Nicosia, Cyprus.

I have always been committed to personal and professional development, attending courses and seminars both in Cyprus and abroad on sales, marketing and psychology.