Aspasia Simillidou Theodosiou | Deano Symeonides |
Aleen Andreou | Mustafa Orfali |Avraam Avraam | Pambos Demosthenous |
Marina Xenophontos Michaelou | Louisa Kyprianopoulou | Bianca Allery |
Maria PantaziPeter Andreou back to the top
A lively, clear and concise presenter, Peter Andreou draws from over 25 years work experience in multi-national companies in Europe, USA and recently in Cyprus and all over the Middle East. His programmes are well structured, knowledgeable and are enthusiastically presented with clarity and emphasis on the key messages. Whilst being thought-provoking, stimulating and constantly holding the attention, the programmes are also extremely enjoyable.
Peter graduated from City University, London with B.Sc. in Systems and Management in the late 70's. Post-graduate training included a special two-year ICL management-trainee programme and specialised management courses from IMD Geneva, Cranfield School of Management, CIPD (Chartered Institute of Personnel Development) and TMI (Time Manager International). He attends a number of International HR Conferences annually.
With TMI in the last fifteen years he presents the official TMI Programmes and offers Process Consultancy to clients in the three areas of Productivity, Relations and Quality.
His work experience begun in 1979 and spent 4 years with ICL (UK) in the role of a Systems Consultant and a specialized Business Manager. He had a short spell with IBM, worked in the USA for a while (in I.T.) and returned to the UK to be a Director of the family-run business.
In 1985 he came to Cyprus and helped Dr George Vassiliou (the ex-president) in setting up two new companies (COMSER - a computer company and the Middle East Centre of Management Studies).
Since 1988 Peter Andreou has been running his own company Peter Andreou Training Consultants Ltd, which is the TMI Partner in Cyprus and is the founder of PeopleAchieve a Human Capital Consultancy which operates in the Middle East. He has directly trained over 10,000 people from Ministerial and Board level down to managers and office workers.
Recent projects where he has been the leading Consultant/Trainer include: Culture Change Processes for large Multi-nationals, large semi-government organizations, one of the largest banks in the world, the largest drinks manufactures and distributor in Cyprus, a major refinery and half a dozen major hotel chains. He has been a key-note speaker for a number of national Management Institutes and has personally hosted a number of International Conferences with over 1000 participants. He has run in-house programmes for many multi-nationals from the Board Level down.
His core competencies include developing in-house processes for Organisational Change and Development, Top Team and Leadership Briefings, Strategic Reinvention and World-Class Service campaigns and TQM processes as well as the standard TMI Programmes.
He is currently the President of the Cyprus Management Consultants Association. He is regarded as one of the foremost authorised Programme Directors in the TMI World and has presented at a number of World Congresses and Management Conferences.
Barry Kyriacou back to the top
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Born in the UK and having lived in the UK, South Africa and Cyprus, Barry brings with him a mixture of many different cultures and business experiences.
After obtaining a post-graduate degree in Engineering from a UK University, he joined one of Europe s largest car manufacturers. His management abilities allowed him to reach a high responsibility level within the company early on in his career. A firm believer in the TQM culture, he assisted in changing the fortunes of his company by implementing a customer-centered culture. This provided him with the practical experience of living through and driving through a major culture change. In addition to his management responsibilities, he became actively involved in the training of the staff and acted as facilitator in process improvement initiatives and problem solving.
He has held top management positions in local and international companies. His last position prior to joining PeopleAchieve was Managing Director of an international company with worldwide trading activities.
Barry brings to PeopleAchieve a thorough knowledge of international business practices. His considerable management experience in a variety of market sectors and geographical areas allows him to relate to situations and challenges faced by today s managers. He has been a guest speaker on management methods to various business associations. Barry s clients comment that his ability to combine modern management theory with practical solutions has assisted them in improving operational efficiency, customer service, performance management, problem solving and many other business issues.
Some of the projects that Barry has been involved in include:
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| Assisting a newly launched airline to differentiate itself in the market through superior Customer Service. This involved training of all staff, ground and air-borne. Improvements were so visible that passengers commented about them. |
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| The design and implementation of a Continuous Improvement Process for a major financial services company. The project involved the specification of Key Performance Indicators (KPIs) for each department and the company as a whole (derived from corporate strategy) and the design of systems to continuously measure and improve these processes. This has resulted in the company continually improving efficiency, productivity and bottom-line through a self-improving process enabling it to maintain its leading position in the market. |
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| The design and execution of a Culture merging process for a major insurance company that had been formed by two previously competing companies. The training of all the company s staff (office based and sales force) in order to achieve a one-company workforce. |
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| Design, implementation and training of a tailored Performance Appraisal System for a luxury resort hotel, part of a prestigious international chain. |
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| A major initiative for one of the largest pharmaceutical companies in the word. The project covered all countries of the
Middle East and the Gulf (11 countries). Main objectives were a) to improve corporate culture at all levels and b) to bring about practical improvements in all aspects of the business. As a direct result of this initiative, significant improvements have been made and many more are being introduced with substantial benefits in efficiency, productivity and profitability. |
Thrasos Lazarou back to the top
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An unconventional, passionate and inspirational trainer with a thorough knowledge and experience of different cultures and business experiences.
He has held top positions in local and international companies as a General Manager, Sales Manager, Human Resource Director, Human Resource Consultant & Trainer TLA Cyprus and as a Senior Programme Director at PeopleAchieve. He has worked in the fields of Retailing, Selling of products and services, Telecommunications, Land Development & Real Estate and Human Resource Training & Development.
He is a holder of the Diploma of the Chartered Institute of Marketing UK and the Diploma in Business Management South Africa. He was the president of the students association and was awarded the Y.P.H. Award for achieving the highest grades and first place during his studies for the Chartered Institute of Marketing.
He was awarded with the Five Star Award by Spar South Africa for achieving high standards of quality during an operation upgrade.
Thrasos gives great emphasis on three major factors that influence human performance:
The relationship of the person with the self, the others and the work that a person does
Studying, personal observation, research and being actively involved in Group Dramatotherapy & Psychoanalysis and self-analysis for many years have been some of the tools used in order to understand the factors that influence human performance and behavior. Based on the above he has designed and implemented In-house and open seminars such as:
Improving our competitive advantage
Leading our competitive advantage
The Power of leadership
Coaching for High Performance
The Power of Professional Selling
Selection, Management & Development of Human Resources
The Power of a Professional Attitude
The Power of Service Excellence
Changing our culture, leadership and motivation, improving sales results, establishing a professional culture, and creating a customer focus team are some of the projects successfully undertaken by Thrasos.
He has been a guest speaker on motivational subjects at many Conferences and has 25 years experience in HR Management and Development.
He is a member of the Chartered Institute of Marketing UK, Cyprus Human Resource Association and the Insurance Institute.
Christina O'Neill back to the top
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Born and bred in Cyprus, Christina lived in Cyprus and the U.K
Christina is a lively and enthusiastic trainer, whose presentations are characterised by their clarity, humour, their numerous examples drawn from her business as well as personal experience.
She graduated from Lancaster University with a B.Sc. (Hons) degree in Marketing. During that time, she became involved in a Market Research project for the National Health Service Authority in Liverpool. In 1993 she completed a Master's degree in organisational Analysis and Behaviour where she looked at the human aspect of the organisation in the change process.
Christina joined PeopleAchieve in 1996 and has spent six months preparing the presentation of PeopleAchieve programmes.
She specialises in customer service processes and culture change processes particularly in the area of dealing with customer complaints (policies, procedures, attitude and behaviour). She is also a specialist in organisational communication, managing relationships and people within the organisation. She is a facilitator in resolving problems, generating ideas and innovative thinking skills in a variety of organisations.
Through consultancy she provides solutions to business for enhancing human effectiveness.
She has been involved in projects in a number of multi-national companies including: Reuters, NCR, Lombard Natwest Bank, The Federal Bank of the Middle East, Grome Mesma, Inchcape, TNT Express Worldwide, Le Meridien, Libra Group of Companies, Toyota, A.C.Nielsen Amer, Woolworth Group, Cyprus Oils Refinery, Multichoice, Toyota, Coca-Cola, Marks & Spencer and Nest Investment.
Her experience also includes being a guest speaker in conferences in Cyprus, Dubai and Denmark.
She moved to London where she become involved in the set up and operation of cafes in Central London which was a family owned business. This gave her extensive experience in the catering business.
Ahmad El Bizri back to the top
With a dynamic, assertive and friendly personality Ahmad comes from a multicultural tri-lingual background (English, French & Arabic) He is an Associate Programme Director of PeopleAchieve offering his business expertise and training experience beyond Lebanon, his country of origin, into the entire Middle East region and Africa .
Graduated as a pharmacist in 1999 from Beirut Arab University, Ahmad joined one of the leading multinational pharmaceuticals in the world where he started his career as a Medical Representative, and then was promoted to Senior Medical Representative in 2004. Throughout his career his sales reputation, his enthusiasm and the teamwork he created were recognized by a number of corporate awards.
Although his main experience was in sales, early on in his career, Ahmad started conducting training for his colleagues and new team members. Recognized for his ability to pass on learning with clarity, humor and motivation Ahmad moved on to train clients, such as doctors and other pharmacists. From 2003 till 2007, Ahmad ran an annual training programme for Senior Pharmacy students, on how to sell in a highly competitive market after an invitation from the Dean of the Faculty of Pharmacy in Beirut Arab University.
Between 2007 and 2009 Ahmad moved to Cyprus as a full-time trainer, and led tailored sales and customer service programmes throughout the Middle East. He thouroughly researched the needs of his client, and designed specialised programmes and materials for them. With this thorough approach his work brought about immediate increase in sales for the client.
He moved back to Lebanon in 2009, taking on the position of Sales and Marketing Director for a leading Pharmaceutical company. His passion of training continues and he leads programmes on behalf of PeopleAchieve throughout the Middle East.
Dinos Papakyprianou back to the top
His motto is: Everything begins with a sale.
Dinos started his sales career in the early eighties in the office automation and computer products industry. He moved to management by the time he was 25 and begun to travel extensively to the Middle East with a company that had operations in several countries. He has since worked in different industries with local and international companies in various posts as Sales Manager, General Manager and Managing Director.
Dinos has sold products to customers ranging from small shopkeepers in the souks of the Middle East to the highest corporate and government offices across continents, closing deals for goods or services worth from a few hundred euro to hundreds of thousands. He has travelled to and done business on four continents and looks forward to the day when he will do business on the 5th as well. Regardless of his position in a company he has always considered the growing of the business to be his main responsibility and has used his core skill, selling, to do just that.
Dinos was educated in the USA and in Cyprus and received formal sales training in Cuprus, UK and the Netherlands. He is an accredited program presenter and has been working with PeopleAchieve since 1999, bringing his diverse sales background and experience to customers in Cyprus, the Middle East and Africa. He follows a hands-on approach and remains an active salesman, consistently spending 15-20% of his time out in the field.
He is focusing much of his recent efforts in helping salespeople develop their prospecting skills and activities by overcoming their fear to consistently prospect for new business. He is qualified to administer the internationally acclaimed SPQ*Gold® sales assessment test and the Fear Free Psospecting Workshop® from BSRP for which he is also an accredited instructor.
Aspasia Simillidou Theodosiou back to the top
Aspasia combines a strong HR background with the practical experience of working in retail, both as shop floor assistant and store manager in her student days. She is a graduate of King’s College, London, earning her Masters in Human Resource Management & Organisational Analysis.
She then joined Malloupas and Papacostas one of Cyprus’ biggest fashion brand importers. Her responsibilities included recruitment and training of shop floor staff, to maintain the high standards the business demanded. She created customer service training material, delivered the training and monitored on-going implementation of the training. Wanting to extend herself beyond customer service training Aspasia joined PeopleAchieve in 2008.
She specialises in customer service processes, effective telephone communication, emotional intelligence and culture change. To create deep and lasting performance improvements for her participants, Aspasia uses practical aspects of emotional intelligence in her training. She has worked in high-profile projects both in Cyprus and the Middle East, for multi-nationals. She is also a guest at conferences, where her lively presentation style has captivated large audiences.
Aspasia is a team player. Whether at work, in her role of Programme Director at PeopleAchieve, or in her private life as an enthusiastic basket ball player Aspasia knows how to bond with those around her, create a warmth that all can share in, and motivate everyone to work towards common goals. Her work matches her personal values, as she enjoys being with people and always wanted to make a positive contribution to others. An enthusiastic reader, in her spare time she follows the latest trends in HR, training and business.
Deano Symeonides back to the top
Deano Symeonides is an HR Consultant and Business Psychologist, with extensive experience, working in the UK and the Middle East. As a freelance consultant in London he worked for several multinationals as well as the public sector, performing assessment and selection services. One of his favourite experiences was a project in the Middle East, where he was assessing the leadership skills of senior personnel in a location that can simply be described as “out of this world”; a training camp in the middle of the desert. This was a highly rewarding experience for him as he dealt with people who were not used to being assessed on their skills or being given feedback on their performance.
He has a Masters in Occupational Psychology from Goldsmiths College and holds the Level A and Level B Plus certificates of competence in occupational testing, which allow him to administer and interpret psychometric tests. His first degree is in Psychology, and was chosen on the basis of his fascination with people and their habits, personalities, and actions.
His knowledge of organisational culture and employee attitudes make him an ideal person to understand and empathise with people of all levels. Having worked hard in a variety of jobs since an early age, and having worked full time throughout his studies have enabled him to appreciate the complexities of the workplace and to adopt an intuitive and people-centered approach to assisting companies develop and improve.
Deano is extremely passionate about what he does and always applies himself to the fullest and provides services of the highest quality to the organisations he assists.
Mustafa Orfali back to the top
Mustafa Orfali brings a diverse cultural and professional background to the training he conducts. After graduating from Damascus University he worked in managerial positions in Cyprus, first with Nemitsas Industries and then with Cyprus - based Gulf regional companies in the fields of Marketing and Research.
In 1998 he set up and managed the Syria office of the International advertising agency LOWE Worldwide. Later, Mustafa headed the Mecepus Mediterranean Centre for Public Speaking and Communication Centre in Damascus where he introduced group training on Public Speaking in English and Arabic.
In parallel, he had a chair as a lecturer at The Arab European University in Damascus. His lifelong ambition is to raise the standard of Public Speaking and business communication in the Arab World and on this subject he has been invited to speak at many events in the Middle East.
Mustafa is an associate of PeopleAchieve, running training in the Middle East and the Gulf. He has run training programmes for companies such as Inchcape Shipping Services and Bank Muscat among other multinationals in Bahrain, Qatar, Oman, and Kuwait. Participants enjoy the interactive training environment he creates with plenty of opportunities to practice new skills and discuss different ideas as well as his spontaneous sense of humour, making everyone feel comfortable to actively participate and learn.
